Privacy Policy

 

Who we are

Our website address is: http://rockademymasters.co.uk

Email: General enquiries is hello@rockademymasters.co.uk

What personal data we collect and why we collect it

By providing us with your data, you warrant to us that you are over 13 years of age.

This privacy policy describes how Rockademy Masters collects and uses the personal data you provide on our web site: http://www.rockademymasters.co.uk

When signing up for full access to the site we collect the following personal data such as your name, email address and physical address. Additionally, we collect sensitive financial data from you, such as your credit / debit card number

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website. All documents and data on this website is protected under copywrite law and is strictly forbidden for any users to copy any content for resale, paid or unpaid, on any form of media

Contact forms

We will collect data about you by you providing the data directly to us (for example by filling in forms on our site or by sending us the sign up forms, contact forms, or emails). We may automatically collect certain data from you as you use our website by using cookies and similar technologies. Please see our cookie policy below for more details about this.

Cookies

Rockademy Masters and its partners use cookies or similar technologies to analyse trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our website or service. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Our Web site includes Social Media Features, such as the Facebook Like button and Widgets, such as the Share this button or interactive mini-programs that run on our site]. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

Marketing

Under the Privacy and Electronic Communications Regulations, we may send you marketing communications from us if (i) you made a purchase or asked for information from us about our goods or services or (ii) you agreed to receive marketing communications and in each case you have not opted out of receiving such communications since. Under these regulations, if you are a limited company, we may send you marketing emails without your consent. However you can still opt out of receiving marketing emails from us at any time.

Who we share your data with

We may share your personal data to companies, such as our payment processors/payment gateways (like direct debit), that provide services to help us with our business activities such as billing or offering customer service. These companies are authorized to use your personal data only as necessary to provide these services to us.  Credit card data is collected for the use of memberships.

We will not sell your personal data to any third parties.

We display personal testimonials of satisfied customers on our site. With your consent we may post your testimonial along with your name. 

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

We will retain your personal data for as long as your account is active or as needed to provide you services. Please contact us, if you wish to cancel your account or request that we no longer use your data to provide you services. We will retain and use your data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. We will retain your personal data for as long as your account is active or as needed to provide you services. Please contact us, if you wish to cancel your account or request that we no longer use your data to provide you services. We will retain and use your data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Upon request Rockademy Masters will provide you with information about whether we hold any of your personal information. If you wish to access your personal data, update, delete, or have an query about our privacy policy, please contact us:

sending an email to: hello@rockademymasters.co.uk

We will adhere to your email within a reasonable time frame.

Fees, Refunds and Cancellations

Prices for our products and services are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice.

Additional information

For tax purposes the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers.

What third parties we receive data from

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

Website updates and maintenance 

From time to time we will need to perform an update to the site. During this period, users may find the animation, images, outlay and or overall usability a little different. There is a chance that the courses will be unavailable for a short period of time during an update. We endeavour to resolve any changes as quickly as possible.  

 

Promotional codes and special offers 

Rockademy Masters will issue very special discount offers to new members on certain dates for a duration of time. These can be found on social media platforms or by direct marketing, each promotion may vary and can appear at random times during the year. Each offer code can only be redeemed one time per customer. Terms and conditions do apply.

Current offer (as of 1/4/21) is for any new member using the unique code LETSROCK25 and this current valid offer is for new customers to receive 25% off the first years membership fee when they sign up to our yearly/annual membership account. After the first year you will remain signed up and will be billed at the standard rate unless you cancel before the next billing date.

FOMO?

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don't worry, we promise the data isn't shared with anyone else and we defo will not spam your inbox.. we are way too busy designing awesome course content to do that